Return & Refund Policy

We want you to love your new device! If you're not satisfied, we accept returns within 7 days of delivery.

To be eligible for a return:
- The item must be unused and in the same condition you received it.
- It must be in the original packaging.

To start a return, email us at parker@fresh-phones.shop with your order number and reason for return.

Refunds will be processed within 3–5 business days after we receive and inspect the returned item. Shipping costs are non-refundable unless the return is due to a mistake on our part (e.g., wrong item sent).